Product & Services
Telephone Systems –Understanding which telephony platform system has the right integration to serve your business can be a challenge. Our staff will help you build a robust communication system or build on your existing system to increase your network capabilities.
Disaster Recovery– Every company needs a solid, tested Disaster Recovery plan. Premier Communication Solutions can assess your current plan or develop a Disaster Recovery plan that assures continuous availability of your IT systems and applications during a natural or man-made disaster. We will assess and recommend preventive measures by detecting or discovering unwanted events as well as providing solutions which will correct or restore the system after a disaster or impacting event.
Call Center Solutions–In today’s business environment, companies are constantly looking for ways to reduce business costs, increase operational efficiencies and improve customer response. At Premier Communication Solutions we understand how important that concept is and provide insight on a full range of contact center solutions. We offer solutions on intelligent contact call routing, call treatment and network-to-desktop computer telephony integration (CTI). We help you to gain a competitive advantage in the market place and increase customer satisfaction.
Telecom Audits–Companies that are not auditing their telecommunications invoices are usually overpaying by 10% or more of their network services budget to network service providers. Premier Communication Solutions will audit your carrier services to identify billing errors and overpayments so we can ensure that your network is optimized for excellence and cost effectiveness.
Wireless Communications–Transforming your network into a robust wireless environment can be a daunting task. There can be more questions than answers when trying to integrate your infrastructure. Wireless platforms provide an alternative to wired networks which can be a better cost-benefit especially in locations where there is no existence of an infrastructure (wired) or it becomes cost prohibitive to create a wired network. Our staff will help you evaluate, design and install the optimum integrated solution for your business.
Cabling Voice/Data– Usually the forgotten component, networking cabling is the greatest cause of network disturbances. It is the least expensive and most overlooked item of a healthy network. The convergence of information technologies and the demand for more bandwidth is placing more stress on existing cabling infrastructure. The right cabling solution can mean the difference between a strong robust network or one encountering significant issues and disruptions which can lead to lost business and revenue. Our qualified technicians will create a schematic of your current network and design a strategy based on functionality, reliability and scalability. Whether it is voice or date Premier Communication Solutions can support all your cabling requirements.
CCTV (Closed-Circuit TV)–Business institutions need to have the capability to monitor and maintain surveillance within their network. It is estimated on an average day, you are captured on CCTV up to 300 times. CCTV cameras provide situational awareness and the ability to monitor events in real time. Let us help you determine a surveillance camera system that meets the need of your business.